check out

  1. All styles available at store section on our website. After adding products go to cart and confirm your order;
  2. During check out please select delivery option, fill out all requested forms including names, shipping address, e-mail, phone number etc.;
  3. After all check information and proceed with the payment.

 

payment

  1. All prices on our website displayed in Russian Rubles currency. If your general currency is different, conversion will be provided by your card's bank; 
  2. Payment should be proceed after check out. Unpaid orders doesn't deliver;
  3. At this momet our paypent system accept Visa, MasterCard and Maestro Card. There are few Russian bank payment options, if you able to use them;
  4. Regarding any errors please do not hesitate to contact our support team via e-mail info@fjord.gallery or cell phone +7 999 877 52 90 (WhatsApp, Telegram & phone).
  5. After successfull payment you will receive order confirmation on your e-mail address.

 

delivery

  1. The order will be placed for shipping within 1 or 2 days. 
  2. If you would like to pick it up in our store in Moscow by yourself, please choose it. The order will be available in store next day from 12PM to 9PM on Bolshaya Dmitrovka street 32. Please ckeck full address on contacts page; 
  3. Courier delivery in Moscow (withing Moscow Ring Road) available from Monday to Friday. Our manager will reach you to clarify all details. All orders over 5 000 Rubles delivers for free;
  4. Delivery with Russian Federation and CIS countries via CDEK courier company. You can receive your order in 2-14 day (depends on the region) from courier or pick up point in your city from 9AM to 6 PM, Monday - Friday. 
  5. International delivery by EMS. Shipping period depens on the country and local post' line of work. 

 

warranty period and refund

  • Regarding returns, refunds and guarantees please kindly contact our customer sevice via e-mail info@fjord.gallery or cell phone +7 999 877 52 90 (WhatsApp, Telegram & phone).

 

legal requisites

  • legal name LTD FJORD JEWELRY (ООО "ФЬОРД ЮВЕЛИР")
  • TIN/RRC: 7709983219/770801001
  • PSRN: 5167746429747
  • legal and current address: office 416, 2 Sretenskiy boulevard, Moscow, 101000, Russian Federation
  • bank account number: 40702810802690001586
  • bank name: ALFA-BANK
  • S.W.I.F.T.: ALFARUMM
  • phone number: + 7 999 877 52 90
  • e-mail: info@fjord.gallery

 

 

policy regarding the processing of personal data