checkout

  1. All styles are available at store section on our website. After adding products go to cart and confirm your order;
  2. During checkout please select delivery option, fill out all requested forms including names, shipping address, e-mail, phone number etc.;
  3. After all check information and proceed with the payment.

 

payment

  1. All prices on our website are displayed in Russian Rubles currency. If your general currency is different, conversion will be provided by your card's bank; 
  2. Payment should proceed after checkout. Unpaid orders are not delivered;
  3. At this moment our payment system accepts Visa, MasterCard and Maestro Card. There are few Russian bank payment options, if you are able to use them;
  4. Regarding any errors please do not hesitate to contact our support team via e-mail info@fjord.gallery or cell phone +7 999 877 52 90 (WhatsApp, Telegram & phone).
  5. After successful payment you will receive order confirmation on your e-mail address.

 

delivery

  1. The order will be placed for shipping within 1 or 2 days. 
  2. If you would like to pick it up in our store in Moscow by yourself, please choose this option. The order will be available in store next day from 12PM to 9PM on Bolshaya Dmitrovka street 32. Please check full address on contacts page; 
  3. Courier delivery in Moscow (within Moscow Ring Road) is available from Monday to Friday. Our manager will contact you to clarify all details. All orders over 5 000 Rubles are delivered for free;
  4. All orders within Russian Federation and CIS countries are delivered via CDEK courier company. You can receive your order in 2-14 days (depends on the region) from courier or pickup point in your city from 9AM to 6PM, Monday - Friday. 
  5. International delivery is carried out by EMS. Shipping period depends on the country and the specifics of your local post office 



warranty period and refund

  • Regarding returns, refunds and warranties please contact our customer service via e-mail info@fjord.gallery or cell phone +7 999 877 52 90 (WhatsApp, Telegram & phone).

 

legal requisites

  • legal name LTD FJORD JEWELRY
  • TIN/RRC: 7709983219/770801001
  • PSRN: 5167746429747
  • legal and current address: office 3, 4 Podkopaevskiy pereulok, Moscow, 109028, Russian Federation
  • bank account number: 40702810802690001586
  • bank name: ALFA-BANK
  • S.W.I.F.T.: ALFARUMM
  • phone number: + 7 999 877 52 90
  • e-mail: info@fjord.gallery



Personal data processing policy